The Accessibility Concession and Total Mobility Scheme are designed to help people with disabilities or impairments to access public transport and taxi services at a discounted rate.

We want to know how well these schemes are meeting your needs and expectations, and how we can make them better for you and other customers.

Please take a few minutes to complete this survey and share your honest opinions with us. Your answers will be confidential and will not affect your eligibility for the schemes in any way.

We will use your feedback to evaluate our current services and plan for future improvements. We will also send out this survey every year to track the changes in customer satisfaction and identify any issues or gaps.

Thank you for your participation and cooperation.

Be in to win!

All feedback forms received by 19 January 2024 will go in the draw for one of two $50 Prezzy cards.

The prizes will go to two randomly selected participants, who complete the entire survey.

This survey has now closed.

We appreciate your feedback! Your responses to this survey will help us understand your needs and preferences better. Our team will carefully review your input and work hard to enhance our services. Thank you for your time and support.